CLAIMS GUIDE

 

 

The Vehicle that you have purchased is covered by a LIMITED Warranty.

 

DO NOT CALL the SELLING CAR DEALER for Claims Help

 

IMPORTANT; NO REPAIRS” or MACHINE WORK are to be started or Damaged Parts to be discarded until FAILURE is Diagnosed and work is Authorized by the WARRANTY COMPANY CLAIMS OFFICE.

The CUSTOMER is responsible for Authorizing the Inspection or Teardown by the Repair Facility but only to the point where damage is visible. Your vehicle may be repaired at a licensed Repair Facility or You may call :

 

Jerry Diesel for assistance: (303-646-0673) or (303-898-7932)

 

click on File a Claim for Mechanics/Transmission shops

ALL REPAIRS “NOT” AUTHORIZED BY the WARRANTY COMPANY

WILL NOT  BE ACCEPTED

Distribudor Local

*** Toda Reparacion Que No Sea Pre-Autorizada por Buyers Choice Inc *** 

NO es  Re-embolsable

Envies u factura incluyendo su numero de autorizacion

BUYERS CHOICE/ ROYAL ADMINISTRATION SERVICES

1-800-336-2475 or 1-800-871-0467 / Fax: 1-781-261-2522

 

 

BEFORE YOU CONTACT THE  WARRANTY COMPANY

 

 

 

PLEASE HAVE THE FOLLOWING INFORMATION

 

 

 

1. Customer Name, address, telephone numbers:

 

2. MILEAGE at time of repair:

 

3. Customer Policy Number or Vehicle VIN number:

 

4. Mechanical Complaint and cause and description of failure:

 

5. Recommended repair with Parts and Labor Estimate from repair station:

 

 

· Customer’s signature should be on the repair order with AUTHORIZATION NUMBER, authorizing direct payment to the repair facility or proof of payment in full for reimbursement to Warranty holder.

 

 

FOR CLAIMS SERVICE Gather above information and call the number above for the WARRANTY COMPANY LISTED ABOVE

 

ALL CLAIMS MUST HAVE PRIOR APPROVAL 

 

The Warranty Company will determine whether the damage falls within the Scope of the Warranty, and if so, will issue an authorization number to proceed with the repair within a reasonable time.

FOR TOWING or RENTAL CAR REIMBURSEMENT PROCEDURES REFER to the back of the White COPIES of YOUR SERVICE CONTRACT POLICY.

MAINTENANCE RECEIPTS and OIL CHANGE RECORDS MAYBE ASKED for at the time of the Claims Procedure.

 

PLEASE read the Coverage Section pages of your Warranty Contract to be familiar with the items covered, limits of liability of repair, coverage starting date, and claims procedures. This Warranty Does Not Cover Pre-existing conditions, normal vehiclemaintenance such as tune-ups, radiator flushes, oil changes, belts or hoses, CV joints when Boots are torn & lack of lubrication, shocks, air bag suspension, stereos, clutch on standard transmission, brake shoes or pads, most oil leaks or alignment.

 

THIS WARRANTY IS RENDERED "NULL & VOID" if the vehicle motor overheats and is driven or is run low on fluids or neglected